ScaleAround sponsored the Specialist Team of the Year award at the 28th Cnect Wales Awards on Friday 25 September 2026, and I had the job of presenting it on stage at Cardiff City Stadium. More than 500 people from Wales' customer contact and customer experience industry filled t
ScaleAround is now a supplier member of Cnect Wales, the network for Wales' customer contact and customer experience industry. We joined in September 2026. The short reason is that the businesses Cnect brings together, contact centres, customer operations teams and the firms that
Wales has a real technology sector now, and a leadership gap to match. The Welsh Government's March 2026 study puts the sector at around £8.5bn a year and 45,000 jobs, with the number of tech businesses up 20% over five years. Barclays reported Wales as the fastest-growing UK reg
UK SME AI adoption is rising but shallow, and skills are the main barrier. How senior-led embedded delivery turns bought tools into real business value.